Have a question before you book? You are in the right place. Below are answers to the questions we hear most often about our services, scheduling, guarantees, and service areas. If you do not find what you are looking for, our team is always happy to help at 862-221-9080.
Core questions about estimates, guarantees, insurance, scheduling, and service areas. These are the first things most homeowners ask before booking.
A: Yes. We offer free estimates for all of our services. Call 862-221-9080 or request one online.
Yes. Every service is backed by our 100% satisfaction guarantee. If you are unsatisfied in any way, contact us and we will make it right.
Yes. We are licensed by the state of New Jersey (NJHIC 13VH07616300) and fully insured for your protection. Certificates of insurance are available on request.
Most jobs are completed about 7 to 10 business days after a signed agreement is returned to us.
It can. Heavy rain, freezing temperatures, and high winds may require us to reschedule. If severe weather is expected, we will do our best to reach out ahead of your appointment to arrange a new date.
Yes. We serve many commercial properties, including apartment and condo complexes as well as commercial and industrial buildings.
We serve Northern New Jersey and parts of Central New Jersey, including Morris, Bergen, Passaic, and Essex counties.
We offer fascia board and cap installation, underground drain installation, underground drain cleaning, underground drain camera inspection, roof de-icing cable installation, commercial snow removal, and power washing.
Common questions specific to gutter cleaning covering frequency, process, timing, and the decisions homeowners face when scheduling a service.
A: Gutters channel water off your roof and away from your home. When they clog, that water can damage your foundation, roof, and basement. Regular cleaning prevents those costly problems.
For most homes we recommend three cleanings a year: early spring, late spring, and fall before winter. Homes surrounded by trees may need up to five cleanings a year. Our maintenance plans make this effortless.
We bag and remove all leaves and larger debris, then flush the system with water to clear fine particles and confirm everything flows properly, wherever a water source is available.
It depends on the size of the property, but a typical cleaning takes about half an hour to an hour. We limit each truck to no more than six cleanings a day to ensure quality rather than rushing through many jobs.
No. Many customers are not home during service. Payment is due on completion, and a card can be kept on file through the customer portal or by calling our office.
Yes, when they fit your home. Properly chosen and installed guards reduce clogs and cleanings. The right choice depends on the foliage around your home. The one type we do not recommend is a waterfall system with no louvers.
Not always. It depends on your roof pitch, the number of downspouts, and whether larger gutters would allow more snow to accumulate and pull them down. Some companies push 6-inch gutters because they are more expensive. We will give you an honest recommendation for your specific property.
Questions about underground drains, dry wells, ice dams, and seasonal preparation. These are the topics homeowners often do not think about until something goes wrong.
Underground drains are pipes that carry water from your downspouts away from your foundation, toward the street, sewer, or a drainage area. They are easy to overlook but essential to protecting your home from water damage.
It is an underground structure that collects excess rainwater away from the home and lets it absorb into the ground. It is typically filled with gravel to resist collapse and maximize absorption. Pop-up options are also available depending on your property slope.
Ice dams form when warm air from inside the home melts roof snow, which then refreezes at the colder roof edge, creating a ridge of ice and icicles.
Proper attic insulation, ventilated soffits, roof de-icing cables, and attic ventilation all help minimize ice dam formation.
Yes. We have an experienced carpenter with over 35 years of experience on staff who can repair Yankee gutters.
Whenever your home needs a refresh. Power washing is especially effective before selling a property to improve curb appeal. It is one of the highest-return improvements you can make before listing.
Questions about accepted payment methods, deposit requirements, and available discounts. Clear answers that remove friction before a customer books.
We accept checks, Visa, MasterCard, American Express, and Discover.
A 20% deposit is required for most service calls, with the exception of gutter cleanings.
Yes. We offer $10 off each service for seniors.
Yes. We offer $30 off each service for military members.
Yes. New customers receive $30 off their first service.
Experience the difference that honest, reliable service makes. Request a free, no-obligation estimate today, and find out why homeowners across Northern New Jersey have trusted us since 2012.